WE'RE LISTENING AND WE'RE CHANGING
At Jeep, we're making changes to ensure that every driver is looked after.
So when adventure calls again, we'll have your back.
MORE AFFORDABLE PARTS
MORE TECHNICAL SPECIALISTS
REDUCED COST OF OWNERSHIP
Good news, we've reviewed over 17,000 of our highest volume parts, adjusting the price on them so we are more competitive and help reduce the cost of ownership.
Plus, we've further reduced running costs by revamping our Capped Price Servicing program, to offer more competitive and transparent pricing on all new vehicles. That includes a capped maximum price for your first five scheduled services.
This applies to every new vehicle sold after January 1st 2020, with services starting from just $399, giving you more cash to spend on whatever you choose.
IMPROVED TECHNICAL CAPABILITIES
We've made big training improvements across our entire network.
For starters, we're training more staff in more locations. This includes our team of technical specialists or as we call them, 'flying doctors'. Located all across Australia, they're always at the ready to support our service technicians which means getting your vehicle back on the road, sooner.
And of course, every new vehicle comes with a 5-year manufacturer's warranty, to ensure you have complete confidence for adventures to come.
DEDICATED CUSTOMER CARE
We've made changes across our Customer Care team to ensure we're delivering you the highest standards of care.
This includes a dedicated on-shore customer care team, enhanced training for our representatives and improved communication with faster response times. So, no matter where you are in Australia, there will be someone to help you out.
And every new Jeep comes with 24/7 Roadside Assistance, for the entire duration of your vehicle's warranty. Giving you added confidence that we'll keep you on the road now, and down the track.